Refund policy

Returns are not accepted WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). You can request an RMA number by accessing your account and selecting the order you’d like to return or by calling 888-307-4591. The RMA number must appear on the shipping label or written on the outside of the box you’re shipping back. Authorized returns are to be shipped prepaid. All returns are subject to inspection. If goods are deemed not in sellable condition, credit will not be issued and the return merchandise authorization will be voided. Sellable condition is defined as the following:

• Product is in the original box and packaging
• Product is unused

Please Note: returns are subject to a 20% restocking charge – up to a maximum of $50.

On all returns, BreadBaskets.com must be notified within thirty (30) days from the date of original shipment to receive a return merchandise authorization. Returns must be received within thirty (30) days from the issuance of the return merchandise authorization. No returns will be accepted after thirty (30) days from the date a return merchandise authorization was issued. The customer will be notified and given ten (10) business days to advise disposition of any unacceptable returns. If no response is received, goods will be discarded at our discretion.

CANCEL / MODIFY ORDERS
If you would like to cancel an order, please contact us immediately. If an order is already in the process of being packed to ship, we will be unable to cancel the order. To modify or cancel an order, please contact a Customer Service Representative by calling 888-307-4591. If we are unable to cancel an order because it has already been shipped, please see our Return Policy.